Frequently Asked Questions

Enrolments can be made at any time.

Mid-month enrolments will have fees adjusted to account for the remaining sessions that month.

• Create an account or log into the student portal through our website

• On the main dashboard click the "Booking" button (you can also find a booking option in the menu of the portal.

• After clicking on Booking, you will see a button to find classes.

• Once on the Find Classes screen you can apply filters to narrow your search. For example, you can filter by Days of the Week and/or filter by Programs (Tiny Tops, Circus 101, Aerial Basics etc), or Pre-Team).

• Once you find a class you would like to enrol in select add to cart, and follow the steps to complete your booking.

Our classes enrol on an ongoing basis, with fees billed monthly.

• Monthly costs are based on the number of scheduled classes. Pricing depends on the type of class.

• New students joining mid-month are charged for the remaining classes that month.

• Invoices appear in the student portal by the 25th of each month, and fees are charged automatically on the 1st of the month using your stored payment method.

Yes! All new students can try a free class before enrolling! Click here to get in touch about booking in.

Preschool children should book into our Tiny Tops classes.

Primary school children - The most popular class for primary school aged students is Circus 101 which covers the basics in all circus disciplines, however, students who are interested in Aerials only (Silks, Trapeze and Aerial Hoop) may choose to join Aerial Prep (5 - 8 year olds) or Aerial Basics (9 - 16 year olds).

High school students - Start with either an Aerial Basics class or Circus 101.

Adults – the best place to start is in an Aerial Basics class.

You can follow the same steps described above to join a wait list for a given class. You can join multiple wait lists, and you can even join a wait list for your preferred day/time while they being enrolled in another class.

Please come dressed in comfortable, stretchy clothes such as t-shirts and leggings or shorts / trackies for boys. No dresses or baggy clothes please! Avoid skirts where possible as they can interfere with aerial skills.

All our classes are done barefoot, so no shoes are required.

Aerial students - wear something that covers your midriff and backs of your knees (eg leggings), burns can and will occur if your skin is bare!

Jewellery and clothing with zips and buckles are not permitted while training.

Yes! We have a waiting area for parents. There are tables, chairs and heaters to keep you comfortable in winter.

No! The only fees are your monthly class fees.

Fees are automatically charged monthly to your stored payment method in the Student Portal. Alternatively, fees can be paid:

• In person with cash or card (before the last day of the previous month).

• By bank transfer (ensure payments are received before the due date).

We do not have formal scholarships but come talk to us if you need help for a period of time.

Yes!

Students enrolled in multiple classes recieve:

• 15% off the price of their second class

• 30% off the price of their third class

• 45% off the price of their fourth and any subsequent classes

For families with multiple children enrolled:

• The second child receives a 5% discount on their first enrolment.

• The third and additional siblings receive 10% off their first enrolment.

Subject to availability - you can book a make-up lesson after you have missed a class. You can find out more detailed information about how this works by clicking here.

Unfortunately, no. Monthly fees secure your place in a class regardless of attendance.

Rather than cancelling your enrolment and creating a new one, you can schedule a transfer via the Student Portal. This eliminates the risk of being enrolled for multiple classes or losing your enrolment all together.

Here's how to do it:

• Head to our Student Portal

• In the menu select "Account"

• Under students, select the name of who need to be transferred.

• Here you can click on ‘Enrolments’ followed by ‘Transfer Enrolment’.

• Filter the timetable as you wish and scroll through to look at your options.

* If you wish to follow through with transferring, you can then press on your preferred class and follow the prompts. If you simply wish to look at the options, you can scroll through the timetable and then exit out of the app without processing any changes.

For absences of four or more consecutive weeks due to injury, illness, or travel, you may request a 50% credit for the missed period. To qualify, you must notify us in advance via email or the student portal. The credit will be applied to the following month’s fees. Please note that make-up tokens are designed for short-term absences and cannot be used for extended breaks.

No classes are run on public holidays. If your class is effected by a public holiday, you won't be charged for this date.

Yes! But please be mindful of the following

You must remain in the waiting area while taking photos.

Do not distract your child by taking their photo. The most important thing is their safe participation in the class.

Additionally, our photo and video policy includes the following:

• Do not take photos of coaches or students without their permission*.

• Do not post photos of coaches or students to social media without their permission*.

• Do not distract any students while taking photos, as this can compromise safety and focus in class.

• If a coach or anyone else asks you to not take photos, please respect their wishes.

*if the student is a minor, you need the permission of their parent / legal guardian.

Yes! Circus is a performance-oriented art form. However, there is no obligation to take part if that's not your thing.

• Circus 101, Circus Extra and Circus Up classes do in class "Show Offs" during the last class of Term 2 and Term 4.

• Tiny Tops classes do in class "Show Offs" during the last class of Term 1 and Term 3.

• Aerial classes level 2 and up do in class "Show Off's" during the last class of every term.

Advanced students in Circus Extra and Circus Up have the opportunity to join our Youth Performance Troupe, who regularly perform at internal and external events.

Advanced Aerial students also have opportunities throughout the year to perform in several internal and external events.

Circus 101 and Circus Extra students have in class Check In weeks during Term 1 and Term 3 each year to asses if they meet the skills criteria to move to a higher level class. If Circus 101 or Circus Extra students miss these sessions or would like to move up sooner, we also hold Check In sessions during school holidays.

Aerial Prep and Aerial Basics students are assessed by their coaches in the final weeks of each term.

Students in levelled Aerial Classes will need to attend an Aerial Check which is held outside of class times. These are scheduled termly, and dates can be found here.

There is a lot of moment during a parent assisted class, which can sometimes be unpredictable. It's important both your children are safe during class time.

As such, an infant who is placed on the floor while you assist your older child, can create a dangerous situation.

If you have a younger child who needs to be with you during class, we ask you either baby wear them or have them in a pram or carrier.

If this is not possible for your circumstance, please talk to our staff, to see if there may be another way to make the situation safe for you.